Legal

Privacy policy

Plain language, no surprises. Last updated: August 21, 2026.

Repeatly (“the App”) is operated by MB „Liūto media" (“we”, “us”), a company registered in Lithuania. This policy explains what information the App collects when you install it on your Shopify store, how that information is used, and how it is deleted.

What we collect

DataWhy we need it
Products purchased, quantity, order dateTo learn how often each product is repurchased and when to remind
Customer email address and marketing consent statusTo send the reminder, and to skip customers who did not consent
Reminder log (what was sent, when, and whether a purchase followed)To avoid duplicates and to show recovered revenue in the dashboard
Unsubscribes and “remind me later” choicesTo make sure we never contact someone who opted out
Web push subscription (browser endpoint and keys)Only if the customer explicitly allowed notifications
We do not store customer names, postal addresses, phone numbers or payment details. The only monetary value kept is the line amount of a repeat purchase, used to show recovered revenue.

How the information is used

We never use merchant or customer data to train models, build profiles across stores, or for our own marketing.

Sharing

We do not sell or rent data, and we do not share it with advertising networks. Emails are sent from our own mail server. Web push messages are delivered through the browser vendor's push service (Google, Mozilla, Microsoft or Apple), which by design receives only an encrypted payload and the subscription endpoint.

Storage and security

Data is stored on our own server in the EU. Access is limited to the app itself and to the developer account protected by SSH keys. All traffic is encrypted over HTTPS, and unsubscribe links are signed so they cannot be guessed.

Retention and deletion

Your customers' rights

Customers can unsubscribe from every email with one click, from every push notification with one tap, or manage reminders themselves on the self-service page linked from the store footer. Requests for access or deletion can be made through the merchant, who can forward them to us at any time.

Contact

Questions about this policy or your data: app@liutomedia.lt
MB „Liūto media", Lithuania · liutomedia.lt